Pursuant to Clause 9, Article 40 of Government Decree No. 69/2024/ND-CP dated June 25, 2024, on electronic identification and authentication, as supplemented by Article 19 of Decree No. 320/2026/ND-CP dated August 13, 2026, electronic transaction accounts on digital platforms used for securities-related activities are subject to mandatory linkage and authentication with electronic identification accounts.
Electronic identity verification is a regulatory requirement aimed at enhancing the security and safety of transactions in the securities market. However, scammers may exploit this requirement by impersonating securities companies or regulatory authorities, spreading misleading information, creating confusion and persuading investors to perform actions that may expose their personal information or result in the loss of control over their accounts.

Fraudulent scheme investors should be aware of

• • Impersonating employees of securities companies or regulatory authorities to request account verification.
  • Sending fraudulent links, QR codes or fake applications to steal personal information.
  • Requesting passwords, OTPs, PINs or other personal information.
  • Asking customers to share their screens, install remote-access software or perform facial recognition verification through applications of unknown origin.
  • Threatening to suspend accounts or restrict trading activities if customers fail to complete verification immediately.
  • Using names, images, logos, documents or interfaces that closely resemble those of securities companies and regulatory authorities to gain investors’ trust.
  • Obtaining certain transaction details or personal information in advance to make fraudulent requests appear more credible.

JSI’s recommendations to investors

To protect their assets and personal information while ensuring compliance with electronic identity verification requirements, JSI recommends that investors observe the following precautions:

• • Only perform account linkage and identity verification through the JSI One application and the official trading channels of Japan Securities Co., Ltd. (JSI).
  • Never disclose passwords, OTPs, PINs or account security information to anyone contacting you through channels that are not officially recognized by JSI.
  • Do not send images of identification documents or biometric data to any address, application or platform that has not been confirmed by JSI as official.
  • Do not access links, scan QR codes or install applications sent by strangers before verifying their legitimacy.
  • Never share your screen or install remote-access software at the request of any individual.
  • Regularly review your account login history and transaction records to promptly detect any suspicious activities.

What to Do If You Suspect Fraud

• • Immediately contact JSI through its official channels for assistance in reviewing your account and implementing appropriate account protection measures.
  • Contact your bank if there is a risk of unauthorized fund transfers.
  • Use a secure device to change your password and revoke any suspicious login sessions.
  • Preserve all relevant evidence, including messages, emails, phone numbers, links and transaction details. Report the incident to the police for investigation and handling in accordance with applicable laws and regulations.

If you have any concerns or need to verify information regarding your securities account, please contact JSI through the following official channels:

• • Website: https://www.japan-sec.vn
  • Telephone: 024 3791 1818
  • Email: jsi@japan-sec.vn

JSI remains committed to supporting investors and stands ready to assist you in protecting your accounts, assets and legitimate rights and interests.

– JAPAN SECURITIES CO., LTD. –